Marlink wins expedition cruise reference
Norway-based Marlink has entered into an agreement with Overseas Adventure Travel (O.A.T.) to supply its satellite voice and data connectivity services for use on five adventure cruise ships in the O.A.T. fleet.
Under the terms of the arrangement, Marlink will provide the O.A.T. Small Ships with a sophisticated suite of solutions; equipment, bandwidth and operations to reliably meet and exceed guest voice and data requirements; uninterrupted voice and corporate connectivity to facilitate ship management tasks; and flexible connectivity services to support the integration of a third-party GSM operator.
The growing popularity of the adventure cruise sector presented O.A.T. with a series of unique challenges, not least of which was the correlated need to consistently provide an optimal passenger experience, enhance safety and promote crew satisfaction, however remote the destinations on its itineraries might be. The ability to offer and maintain a robust communications link in previously inaccessible regions was a pivotal concern.
Marlink’s global connectivity services hold the key. Starting in 2019, when O.A.T.’s small ships set sail for destinations beyond the scope of larger, mainstream cruise ships, they will benefit from the dependability and versatility of Marlink’s global C-band, Ku-band and L-band coverage, which crucially encompasses Antarctic and Arctic operational capability. Marlink’s bespoke satellite service will enable bandwidth to be dynamically shared between each of the O.A.T. Small Ship travelers, depending on current demand for each vessel.
The first O.A.T. vessel connected by Marlink’s Sealink maritime VSAT service was Corinthian, in January 2019. The remaining vessels – Clio, Athena, Arethusa and Artemis – will follow suit later in the year. The ships will be fitted with Marlink’s newly-developed dual-band antenna system: this solution automatically switches between frequencies to provide coverage regardless of where they sail, also to provide compliance with local authorities when close to shore.
The onboard system will be reinforced in turn by an L-band out-of-band back-up enabling remote access to Marlink’s Maritime Network Operations Centre (MNOC). This VSAT support service allows experienced network and antenna engineers to proactively monitor onboard connectivity performance and manage any bandwidth and coverage amendments during the contract life cycle.
“At O.A.T., we pride ourselves on making the comfort, welfare and satisfaction of our customers and crew a primary consideration,” said Simon Laxton, President GCCL & OAT WW Fleet Operation, “so it’s only natural that we should draw upon Marlink’s pioneering expertise in end-to-end managed connectivity to make flawless communications to and from more remote destinations a reality.”
“O.A.T’s Small Ship Adventures remind us that there is still a great deal of the world for us to admire and explore,” said Tore Morten Olsen, President Maritime, Marlink, “but our connectivity solutions bring even the most remote areas within real-time reach of everyone, wherever they are, via social media video and photo uploads, phone calls, SMS texts and emails. We’re excited to be such an integral part of this journey with O.A.T.”