KVH offering free calls to seafarer help hotline

Malcolm Latarche

Malcolm Latarche · 21 February 2020


Communications service provider KVH has announced that seafarers on vessels with KVH VSAT service may place free VoIP calls to ISWAN’s SeafarerHelp hotline while at sea. SeafarerHelp is an important initiative by the International Seafarers’ Welfare and Assistance Network (ISWAN) to support mental wellbeing for seafarers around the world. The hotline is confidential, multilingual, and available 24 hours per day, 365 days per year.

“We are thrilled that KVH is supporting this initiative so that seafarers can get the help they need when they need it,” said Roger Harris, executive director of ISWAN. “In our experience, we have seen that seafarer issues range from the simple to the complex and the most pressing need is having someone empathetic to confide in, which can be challenging in the onboard environment. This hotline is dedicated to ensuring seafarers speak to someone in time, and with KVH’s involvement they can do so without having to worry about technical issues or data costs.”

Recently, the maritime industry has begun to raise awareness around the importance of seafarers’ mental wellbeing and to support initiatives to encourage discussion. Experts note that the same everyday stresses and emotions that a seafarer experiences on land are present at sea but may be exacerbated by the challenge of being on a ship 24/7 for extended stays. Talking to someone about their issues is an important first step.

Free VoIP calls to SeafarerHelp are available immediately from KVH VSAT vessels; seafarers simply use a VoIP phone on the vessel and call the helpline: +44 (0)20 7323 2737.

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Coatings & Corrosion, Environment

Bellona calls for urgent action on biofouling

Risks posed to both the environment and the sustainability of commercial shipping by biofouling should not be underestimated, according to leading Norwegian environmental pressure group Bellona. The issue, which has yet to be tackled by any meaningful international legislation, apparently poses a serious threat ‘triumvirate’. However, as Bellona points out, by tackling it head on, especially through ‘proactive solutions’, a three-fold set of benefits can be realised by forward-thinking shipowners.

Biofouling occurs when aquatic organisms accumulate on vessel hulls. Their growth creates hydrodynamic frictional drag that leads to vessel inefficiency. More fuel has to be burned to maintain operations, increasing both shipowner OPEX and emissions to air. In fact, according to the IMO, world fleet fuel consumption (and corresponding emissions) could fall by as much as 10% with better hull and propeller management.

“In addition,” explained Sigurd Enge, Head of Shipping and Arctic, Bellona, “biofouling is the main culprit in the spread of marine invasive species, which can devastate ecosystems and drive local species extinction. That is compounded by climate change, which allows for greater species introduction, through new shipping lanes, while enabling invaders to survive at higher latitudes, such as in the Arctic, due to increased water temperature. That creates a snowball effect that we must arrest… before it’s too late.”

Although the IMO and world shipping is tackling invasive species through regulations regarding ballast water management, biofouling has yet to receive the same attention (despite evidence suggesting it’s a far greater problem – a study from New Zealand attributed over 70% of invasive species to biofouling, with only 3% originating from ballast water).

Enge says this is beginning to change, but not quickly enough. “New Zealand, Australia and California have initiated their own requirements and that shows the beginning of a ‘trend’, with these frontrunners leading the way for the rest of the industry,” he stated. “However, collective action is necessary to create one standard that all must adhere to, and that has to come from the IMO… soon. This is a regulatory loophole that must be closed. Our world needs that, and society, driven by increased environmental awareness, will demand it.”

But, he adds, shipowners shouldn’t see this as a burden, more of a “huge opportunity.” “Effectively dealing with biofouling is a win-win-win. Clean hulls mean optimised fuel efficiency and that greatly reduces operational cost. That in turn means less emissions to air and a better environmental profile. Then, of course, there’s no invasive species spread, and that is essential for the well-being of our marine ecosystems. It is, quite simply, a ‘no brainer’.”

However, better in-water hull cleaning solutions are needed to tackle the challenge effectively, with some current practices arguably exacerbating the problem they’re meant to address. Enge said, “Manual diving teams and remotely operated machinery that scrub hulls often simply dislodge biofouling into the water, effectively facilitating invasive species spread. The process can also damage a vessel’s anti-fouling coating, releasing potentially toxic biocides into the water. Because of this, cleaning with capture or offshore is certainly preferable but for the optimal solution, the industry needs to be proactive. The best approach is definitely a proactive cleaning solution. If you stop organisms from growing in the first place you prevent the problem, simple as that. That means neither the shipowner nor the environment ever has to pay the price for the transportation of biofouling. At Bellona we’d like to see more work on this – solutions that act as guardians for both vessels and nature, helping this industry move more sustainably into the future.”

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