The satellite services provider Globecomm is enabling advanced monitoring of VSAT communications systems with a new service, Globecomm Connect.
Customers of Globecomm VSAT can use Globecomm Connect to gain visibility of their network's status and performance whether at sea or ashore. Maritime customers can use the Connect Ship portal to monitor performance at sea while land-based users in any market vertical can use the Connect Customer portal.
"The increasing popularity of VSAT, with customers looking to access higher throughput also brings with it the need for better monitoring and management of those connections," says President of Globecomm Maritime, Malcolm McMaster.
"Knowing that your system is operating as expected, how much throughput remote sites are achieving and whether interruptions are likely are becoming key requirements that Globecomm Connect meets with ease."
The Connect Ship portal provides visibility to the master and crew of network status, current beam in use, ship's course and speed and diagrams of beam direction and elevation enabling better communication's management.
The Connect Customer portal is accessible to shore-based users who wish to monitor location and network performance and receive comprehensive ship-based telemetry from their fleet. This can benefit fleet operators with more efficient routing and potential fuel savings.
Network throughput statistics for the last day, week, and month can easily be viewed providing ship managers with transparent updates of data usage, a tool which, when combined with Globecomm's unique metered data plans, can help operators control communication costs.